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Personnel engagement and satisfaction are fundamental for the success of companies, because employees and other collaborators who are
involved and satisfied:
- are much more productive
- are promoters who are convinced about the company they are working for
- will do anything to satisfy the clients
Metron helps companies monitor personnel satisfaction and the in-house atmosphere in order to identify the most advisable actions for
improvement.
Personnel engagement and satisfaction are very complex
subjects because they are connected with human beings
complexity in terms of aspirations, behaviours, motivations,
feelings and moods. In spite of the subject's complexity, the
experience accumulated by outstanding international centres
showed that in reality personnel satisfaction only depends on
a limited group of factors:
- clearly defined tasks,
- positive appreciations received,
- sense of belonging,
- trust and involvement,
- in-house atmosphere,
- etc.
Business Information Group, the international network
Metron belong to, fine-tuned an extremely effective, easy and
cheap methodology to measure employee satisfaction levels. The
questionnaire contains 20 closed questions and can be
filled-in on paper or on-line (anonymous data collection
always guaranteed).
The information gathered will allow to understand:
- how many employees are satisfied, motivated and involved
- how many employees are not satisfied
- the key factors which determine personnel satisfaction
and involvement
- the key factors which determine personnel
dissatisfaction
- the actions to be taken
Obviously, if the survey is carried out periodically, the
company can compare the results and can understand if the
situation is stable, is improving or is becoming worse.
Companies operating in different fields have already used
this methodology so useful benchmarks are available.
If you would like more information on this topic or would like to ask for an estimate, contact
us.
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